Empire Today Lawsuit

Empire Today, a nationwide flooring retailer, faces a multitude of lawsuits accusing it of misrepresenting products, engaging in unfair business practices, and even employing fraudulent tactics. These claims range from misleading advertising and hidden fees to bait-and-switch schemes and warranty issues.

Detailed Allegations:

• Misrepresentation:
  • Exaggerated product quality and durability.
  • Misleading claims about sales representative expertise.
  • Omission of hidden fees and charges.
  • Deceptive sales tactics pressuring customers into purchases.
• Unfair Business Practices:
  • Bait-and-switch tactics with advertised low prices.
  • Overcharged flooring installations.
  • Refusal to honor warranties or return policies.
  • Harassment and abuse in debt collection practices.
• Fraud:
  • Deceptive sales practices leading to confusing contracts.
  • Flooring installations failing to meet contract specifications.
  • Unfulfilled promises regarding installation completion.
  • Deceptive billing practices resulting in overcharges.

Class-Action Lawsuits:

• In 2023, a Florida federal court granted class action status to a lawsuit against Empire Today.
• This lawsuit alleges misrepresented product quality, deceptive sales tactics, and pressure tactics used to secure purchases.

Outcomes and Future:

• Lawsuit outcomes have been mixed, with settlements, ongoing cases, and rulings for both plaintiffs and Empire Today.
• Increased customer awareness is likely to fuel further lawsuits.

Recommendations for Consumers:

• Thoroughly research Empire Today’s reviews and ratings before considering purchases.
• Be wary of potential risks associated with the company.
• Consult an attorney if you have any questions or concerns.