Beyond False Promises: LaserAway Lawsuits Expose Alleged Deceptions, Injuries, and Regulatory Battles
LaserAway, a laser hair removal company, grapples with numerous lawsuits alleging false advertising, deceptive marketing, and medical negligence, raising concerns about patient safety and business practices.
| Complete Date | Case | Citation | Court | Short Summary |
|---|---|---|---|---|
| On-going | Various Individual Lawsuits | N/A | Multiple District Courts | Patients allege burns, scarring, permanent hair loss, and other injuries following LaserAway treatments, resulting in settlements, verdicts, and ongoing litigation. |
| 2019 | FTC Enforcement Action | No. 192-3099 | U.S. District Court for the Eastern District of Pennsylvania | The FTC accuses LaserAway of deceptive advertising claims about permanent hair removal and orders a $2.8 million settlement and corrective action. |
| 2016-present | State Attorney General Investigations | N/A | Multiple State Attorneys General Offices | Investigations in Illinois, Massachusetts, and New York uncover potential violations of consumer protection laws, leading to consent decrees requiring changes in advertising and disclosures. |
Key Allegations:
- False Advertising: Promising permanent hair removal despite limitations, attracting customers with misleading claims.
- Deceptive Marketing: High-pressure sales tactics, omitting crucial information about risks and side effects, and exploiting insecurities for profit.
- Medical Negligence: Burns, scarring, and permanent hair loss attributed to untrained technicians, outdated equipment, and inadequate safety protocols.
LaserAway’s Response:
- Denies all allegations, claiming treatments are safe and effective.
- Defends advertising as truthful and marketing practices as compliant.
- Argues injuries are rare and unrelated to negligence or wrongdoing.
Impact of Lawsuits:
- Negative media attention, declining business, and regulatory scrutiny.
- Increased public awareness of laser hair removal risks and importance of choosing reputable providers.
- Potential changes in industry practices and stricter regulations.
Conclusion:
LaserAway lawsuits raise serious concerns about patient safety, ethical business practices, and the need for transparency in the laser hair removal industry. Prospective customers should research thoroughly, be wary of exaggerated claims, and prioritize reputable providers with proven safety records.
